HKT (HOUSEKEEPINGTEAM)
LET'S IMPROVE OUR HOUSEKEEPING
(HKT) HOUSEKEEPINGTEAM
Sunday, 9 March 2014
TABLE OF CONTENT
Table of content :)
- introduction
- content
explanation of the types of fabric and linen and practice label reading and its function
trolley preparation procedures
handle lost and found procedures
practice laundry cycle in laundry operation
managing on premises laundry (OPL) and working with contract laundry operation
-conclusion
CONCLUSION
Type of Fabric & Linen :
* Every type of linen and fabric have their own procedure to handle them, to make
make sure :
1) Long-Lasting ( long-life for linen).
2) Saving time to figure out the exact types of fabrics for quality, checking, washing and knowledge purpose.
3) Every each of them must have their own label to make it easy to handle them.
Trolley Preparation :
* Conclusion we can get from this topic is.... YOU ! As a HOUSEKEEPING ! Must have an initiative to make sure your trolley/cart is always fulfill your checklist item to make sure you did not waste your time to arranging many time the items on your trolley.
Handle Lost and Found :
* Every organization must have to following their own policies and procedure in handling lost and found case to maintain their safety and security.
Practice Laundry Circle in Laundry Preparation.
* Every organization must have to provide their housekeeping staff a training to make sure they know how to handle the linen or the industrial washing machine procedure.
* Every type of linen and fabric have their own procedure to handle them, to make
make sure :
1) Long-Lasting ( long-life for linen).
2) Saving time to figure out the exact types of fabrics for quality, checking, washing and knowledge purpose.
3) Every each of them must have their own label to make it easy to handle them.
Trolley Preparation :
* Conclusion we can get from this topic is.... YOU ! As a HOUSEKEEPING ! Must have an initiative to make sure your trolley/cart is always fulfill your checklist item to make sure you did not waste your time to arranging many time the items on your trolley.
Handle Lost and Found :
* Every organization must have to following their own policies and procedure in handling lost and found case to maintain their safety and security.
Practice Laundry Circle in Laundry Preparation.
* Every organization must have to provide their housekeeping staff a training to make sure they know how to handle the linen or the industrial washing machine procedure.
Sunday, 23 February 2014
Friday, 14 February 2014
TOPIC 5: MANAGING ON PREMISE LAUNDRY (OPL) AND WORKING WITH CONTRACT LAUNDRY OPERATION
Managing on premises laundry (OPL)
On-premise laundry means that there is a laundry facility on the property. The term is often found in apartment listings, where it means that there is a washer and dryer available in the building or complex, but not necessarily in the apartment unit. It does not say anything about what it costs to do the laundry or whether it is safe to leave your laundry in the washer or dryer.
Working with Contract Laundry Operation
Normally, in smaller hotels the laundry is contracted out means a small organization making agreements with laundry companies to wash all types of laundry of their linen
TOPIC 4: PRACTICE LAUNDRY CYCLE IN LAUNDRY OPERATION
1.putting dirty clothes in hamper
2. gathering the dirty clothes
3.sorting the dirty clothes
4.pretreating stains
5.washing clothes
6.drying or hanging up to dry
7.folding or hanging dry clothes
8.ironing
9.putting clothes away a room
10. wearing clothes
TOPIC 3: HANDLE LOST AND FOUND PROCEDURES
how to handle it the guest have lost their stuff at hotel and how to handle if housekeeper found something at guest room already check out?
Lost and found items should be stores in a secure area. In large hotels, linen clerk will handle lost and found items while in smaller hotels the task may be delegated to executive housekeeper or front office personnel. When room attendant finds an item left behind by a guest, he or she should immediately turn it over to the Lost and Found. Next, item should be tagged, logged and secure after they have been turned over to the Lost and Found. A log should be used to record date, time, where the items was recovered and by whom. There must be a space to record the owner's name if the items recovered by its owner. All lost and found items should be kept for 90 days. After that it is up to the management to decide on how to dispose the items properly and normally the items will be given to the person who found it or donated for charity.
Lost and found items should be stores in a secure area. In large hotels, linen clerk will handle lost and found items while in smaller hotels the task may be delegated to executive housekeeper or front office personnel. When room attendant finds an item left behind by a guest, he or she should immediately turn it over to the Lost and Found. Next, item should be tagged, logged and secure after they have been turned over to the Lost and Found. A log should be used to record date, time, where the items was recovered and by whom. There must be a space to record the owner's name if the items recovered by its owner. All lost and found items should be kept for 90 days. After that it is up to the management to decide on how to dispose the items properly and normally the items will be given to the person who found it or donated for charity.
TOPIC 2 : TROLLEY PREPARATION PROCEDURES
Trolley preparation.
trolley is an equipment to store and keep a number of linen,supplies and other cleaning materials. In the trolley, it have four level to put the linen and amenities.
1. On the top of trolley its must place all amenities that where put a maid's coddy for chemical and cleaning agents.
2. Second level where place the linen,bath,towel,light bulb,hand towel,and bath mats.
3. On the next level,place the twin bed sheets,pillow cases and double bed sheets.
4. And on the bottom level was place the bigger item such as queen bed sheet and toilet tissue. The trolley also have two side which is trash bag and the liner and dry dirty linen.
this video show how to prepare the trolley preparation in housekeeping department.
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